To remove fingerprints, wipe these surfaces with a soft, lint-free cloth. The front glass surfaces have an oleophobic coating. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean your iPhone. Use a soft, slightly damp, lint-free cloth. To clean your iPhone, unplug all cables and turn it off. As you move the toothpick, try to keep it centered in the port (between the front and the back of the iPhone) to avoid damaging the pins located on the bottom side of the connector (toward the back of the phone).Clean your iPhone immediately if it comes into contact with contaminants that might cause stains, such as ink, dyes, makeup, dirt, food, oils, and lotions. Move it back and forth, then try to scoop lint or dust out. To get started, gently insert the toothpick into the Lightning port at the bottom of your iPhone. We find that a wooden toothpick works best: It doesn’t conduct electricity, so it can’t cause an accidental short, and it’s soft enough to pose a low risk of damaging the connector pins inside the Lightning port. It forced dust up inside the iPhone behind the screen where it was impossible to clean out without disassembling the entire iPhone. No Compressed Air: Years ago, we tried to use compressed air to clean a Lightning port, but it backfired.If you do trigger a short with a metal tool, restarting your iPhone usually resets the protection circuitry. It also might cause electronic shorts that could damage your phone if you forgot to turn it off. No Metal Items: A metal tool, such as a paperclip, can easily damage the pins inside the Lightning connector.Based on our experiences, here’s what you shouldn’t use to clean your Lightning port: Now that your iPhone is off, you’ll need a small tool that can fit inside the Lightning port on your phone without causing any damage. RELATED: How to Turn off an iPhone Next, Find and Use a Wooden Toothpick When the “Slide to Power Off” slider appears on the screen, swipe it to the right, and your device will turn off. On iPhones with a Home Button and a Top Button: Press and hold the top button until the power-off slider appears.On iPhones with a Home Button and a Side Button: Hold the side button for a few seconds until the power-off slider appears on the screen.On iPhones without a Home Button: Hold the side button and the volume up or down button for about four seconds until the power-off slider appears.How you do it depends on which type of iPhone you have: To safely clean your iPhone’s Lightning port without accidentally causing shorts that might damage your phone, it’s important to power off your device first. RELATED: The Best Lightning Cables of 2023 Getting Started: Turn Off Your iPhone Completely Luckily, it’s pretty easy to clean out the port yourself, as we’ll cover below. A common problem with iPhones is that they accumulate pocket lint or dust in the Lightning port over time, and that physically interferes with the Lightning cable connection. If the new cable doesn’t solve the problem, then your iPhone’s connector is at fault.
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